At a glance
- We currently ship within India.
- Orders are usually dispatched within 2–4 working days.
- Delivery normally takes 3–7 working days after dispatch.
- Any delivery charge is shown clearly before you pay.
- Every parcel is sealed and securely packed with its certificate.
1.Where we deliver
We deliver to serviceable pin codes across India through reputed courier partners. If your pin code cannot be served, we will contact you before dispatch and refund the order in full if you wish.
2.Processing and dispatch time
| Item type | Usually dispatched within |
|---|---|
| Ready-to-ship items (loose gemstones, Rudraksha, bracelets, Yantras) | 2–4 working days |
| Energised (abhimantrit) items | 3–5 working days, after the energisation puja |
| Customised or made-to-order items, Hastlikhit Kundli | As stated on the product page, or as confirmed with you |
Working days are Monday to Saturday, excluding public holidays. Orders placed after business hours are processed on the next working day.
3.Delivery time
After dispatch, delivery normally takes 3–7 working days depending on your location. Remote areas may take longer. Courier delays caused by weather, strikes or other events outside our control can occasionally extend this.
4.Shipping charges
Any shipping or other charge for your order is calculated at checkout and shown in your order summary before you place the order. There are no hidden charges at delivery.
5.Packaging
- Every order is packed in sealed, tamper-evident packaging.
- Gemstones and Rudraksha are shipped together with their certificate or authenticity card.
- Fragile items such as Yantras and crystals are cushioned to prevent damage in transit.
6.Tracking your order
You can see the current status of every order in My Account → My Orders. Once your order is shipped, we share the courier tracking details with you.
7.At the time of delivery
- Please check that the outer package is sealed and undamaged before accepting it.
- If the package looks opened, crushed or tampered with, refuse the delivery and contact us immediately.
- Record a continuous unboxing video while opening the parcel — it is required for any damage or wrong-item claim.
- If tracking shows "delivered" but you have not received the parcel, tell us within 7 days; we will investigate with the courier.
8.Address changes and failed deliveries
- You can change the delivery address free of charge before dispatch — contact us with your order number.
- If a parcel is returned to us because the address was incorrect or nobody was available after repeated attempts, we will contact you. Re-shipping may be charged.
9.Questions about delivery
Email info@globalastroscience.com or call / WhatsApp +91 95405 45500 with your order number.
Need help?
Write to us or call — please keep your booking or order number handy so we can help faster.